Shipping Policy
Shipping Policy
At Biganis, we are committed to delivering your order as quickly and safely as possible.
Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Zones & Delivery Times
- Europe: 5–10 business days
- North America: 7–14 business days
- Rest of World: 10–20 business days
Shipping Rates
Shipping rates are calculated at checkout based on your location and order weight. Free shipping may be available on qualifying orders.
Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number. Track your order on our Order Tracking page.
Customs & Duties
International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the customer.
Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact us immediately at support@biganis.com. We will work to resolve the issue promptly.